• Part 1: Figure Out What To Ask
  • Customer Discovery 101
  • Introduction to Customer Discovery
  • header
  • Part 1: Prepare Your Data
  • Part 1: Craft a Jobs To Be Done Statement
  • Part 2: Build Customer Personas
  • Getting Started
  • Part 2: Find People to Interview
  • primary footer
  • Part 1: List Your Assumptions
  • Part 2: Identify Themes and Patterns
  • Part 3: Validate/Invalidate Your Assumptions
  • Step 1: Identify Critical Assumptions
    • Part 2: Rack and Stack Your Assumptions
  • Part 3: Define Competitors' Value
  • secondary footer
  • Part 3: Conduct Customer Interviews
  • Part 4: Define Your Value Proposition
  • Step 2: Interview Potential Customers
    • Part 1: Figure Out What To Ask
  • Final Survey
  • Step 3: Analyze Customer Feedback
  • Step 4: Define Who, What, and Why
  • Next Steps
  • Resources
  • Help
  • Headers and Footers